Refund policy

At MOT – Made Over Toys, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.

Returns

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, undamaged, and in original packaging.
  • Proof of purchase is required.
  • Email us at info@skillsify.in to initiate a return.

Damages & Issues

Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us within 48 hours so we can resolve the issue quickly.

Non-returnable Items

  • Perishable goods
  • Custom or personalized products
  • Personal care items
  • Sale items & gift cards

Exchanges

Exchanges are allowed only for defective or damaged items. Please contact us before sending any product.

Refunds

Once your return is received and inspected, we will notify you of approval status. Approved refunds will be processed within 5–7 business days to your original payment method.